Your privacy matters to q678. This policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a user of our platform.
These are not legal boilerplate — they are genuine commitments that shape how q678 handles every piece of data you entrust to us.
q678 collects only the personal data that is strictly necessary for the specific purpose it is needed for. We do not harvest information speculatively or beyond what our operational and regulatory obligations require.
All personal data stored by q678 is protected with 256-bit SSL encryption in transit and AES-256 encryption at rest. Access to personal data within q678 is restricted on a strict need-to-know basis with full audit logging.
Every category of data q678 collects is tied to a clearly stated, legitimate purpose. We will never use your data for a purpose that was not disclosed to you at the time of collection without obtaining fresh consent where required.
You have the right to access, correct, and in certain circumstances request deletion of your personal data. q678 maintains a dedicated process for handling data subject requests and aims to respond within 30 days of receipt.
q678 does not sell your personal data to third parties for commercial purposes. Data shared with third parties is limited to service partners essential to platform operation, under binding data processing agreements.
Personal data is retained only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. Data that is no longer needed is securely deleted or anonymised in line with our retention schedule.
q678 is committed to protecting the privacy and personal data of every user who engages with our platform. As Pakistan's premier online casino and sports betting platform, q678 handles personal data responsibly and in accordance with internationally recognised data protection standards and the requirements of our operating licence.
This Privacy Policy applies to all personal data collected through the q678 website at q678.club, our mobile-optimised platform, customer support channels, and any other q678-branded touchpoints. It applies to registered account holders, prospective users, and any individual whose data is processed by q678 in connection with our services.
Please read this policy carefully. If you have any questions about how q678 handles your personal data, you are welcome to contact our Data Protection team directly at the address provided in Section 15.
For the purposes of applicable data protection law, q678 is the data controller responsible for your personal data. As data controller, q678 determines the purposes and means of processing personal data collected through the platform and is accountable for ensuring that such processing is lawful, fair, and transparent.
q678 operates under an international gaming licence and maintains data protection policies in alignment with global best practices. Where q678 engages third-party processors to handle personal data on its behalf, those processors are subject to binding contractual obligations that ensure your data is handled with the same level of care as if processed directly by q678.
q678 collects the following categories of personal data from users of our platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number, photograph | Account registration, KYC verification, age verification |
| Contact Data | Email address, phone number, city / province (e.g. Karachi, Lahore, Islamabad) | Account communication, support, notifications |
| Financial Data | JazzCash / EasyPaisa account details, HBL / UBL / Meezan Bank account information, transaction history | Deposits, withdrawals, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Platform security, fraud detection, service optimisation |
| Usage Data | Pages visited, games played, bet history, session duration, feature interactions | Service personalisation, responsible gaming monitoring |
| Communications Data | Live chat transcripts, support emails, survey responses | Customer support, quality assurance, dispute resolution |
| Marketing Preferences | Opt-in/opt-out status, preferred communication channels, promotional interaction history | Targeted promotions, campaign performance measurement |
q678 does not intentionally collect any special categories of sensitive personal data (such as racial or ethnic origin, religious beliefs, health data, or biometric data) unless specifically required for identity verification purposes and only with your explicit consent.
The majority of personal data q678 holds about you is provided directly by you in the course of registering an account, completing KYC verification, making deposits or withdrawal requests, contacting customer support, or participating in surveys and promotions.
When you access and interact with the q678 platform, certain technical and usage data is collected automatically through cookies, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser configuration, and records of your interactions with platform features. See Section 8 for full details on our cookie practices.
q678 may receive personal data about you from third-party sources in limited circumstances, including:
q678 processes your personal data only where a valid legal basis exists. The legal bases q678 relies on for different categories of processing activity are as follows:
q678 uses the personal data it collects for the following purposes:
q678 does not use your personal data for automated decision-making that produces significant legal effects without human oversight, except where required by law or where you have given explicit consent to such processing.
q678 does not sell, rent, or trade your personal data to any third party for commercial gain. We share personal data only in the following limited and controlled circumstances:
q678 engages a number of carefully selected third-party service providers who process personal data on our behalf under binding data processing agreements. These include: identity verification providers, payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank and their technology partners), cloud hosting providers, customer support platform operators, fraud detection services, and email communication platforms. All such processors are contractually required to process data only on q678's instructions and to maintain appropriate technical and organisational security measures.
q678 may be required to disclose personal data to regulatory authorities, law enforcement agencies, or other governmental bodies where required or permitted by applicable law — for example, in connection with AML investigations, licensing audits, or court orders. Such disclosures are made only to the extent required and in accordance with applicable legal procedures.
In the event of a merger, acquisition, or sale of all or a substantial portion of q678's business assets, personal data held by q678 may be transferred to the acquiring entity as part of that transaction. You would be notified of any such transfer via email or prominent platform notice prior to your data being transferred or becoming subject to a different privacy policy.
q678 may share personal data where we reasonably believe disclosure is necessary to protect the rights, property, or safety of q678, our users, or any third party — including disclosures necessary to prevent or investigate suspected fraud, security incidents, or violations of our Terms & Conditions.
q678 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small data files placed on your device when you visit q678.club. They serve a range of functions essential to the platform's operation and your experience.
The categories of cookies q678 uses are as follows:
You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain categories of cookies may affect the functionality of the q678 platform.
q678 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. Key security measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, q678 will notify affected users without undue delay and in accordance with our obligations under applicable data protection law.
q678 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. Our general retention principles are as follows:
At the end of the applicable retention period, personal data is securely and permanently deleted or anonymised. q678 maintains a formal data retention schedule reviewed annually to ensure compliance with evolving legal requirements.
As a user of q678, you have the following rights in relation to your personal data:
To exercise any of these rights, please submit a request to [email protected] with the subject line "Data Subject Request". q678 will acknowledge your request within 5 business days and provide a substantive response within 30 days. In complex cases, this period may be extended by a further 30 days, with notice provided to you.
q678 will not charge a fee for handling routine data subject requests. However, we reserve the right to charge a reasonable administrative fee for requests that are manifestly unfounded or excessive in nature.
q678 is strictly an adults-only platform. Access to, and use of, q678 is restricted to individuals aged 21 years and above. q678 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data belonging to a person under 21 has been collected, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child or a minor in your care has registered on q678 or otherwise provided personal data to us, please contact us immediately at [email protected] so that we can take appropriate action without delay.
q678 operates under an international gaming licence and some of our service providers and infrastructure are located outside Pakistan. As a result, your personal data may be transferred to and processed in countries other than Pakistan. Where such transfers occur, q678 ensures that appropriate safeguards are in place to protect your personal data, including contractual protections consistent with internationally recognised data protection standards.
By using q678 and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Pakistan where necessary for the provision of q678's services, subject at all times to the protections described in this policy.
q678 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes to this policy will be communicated to registered users via the email address associated with their account no less than 14 days before the amended policy takes effect, unless immediate changes are required by law.
The date at the top of this policy reflects when it was most recently reviewed and updated. We encourage you to review this page periodically so you remain informed about how q678 protects your privacy. Your continued use of q678 following the effective date of any updated Privacy Policy constitutes your acceptance of the amended terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or q678's data protection practices, please contact our Data Protection team through the following channel:
q678 is committed to resolving all privacy-related enquiries in a timely, transparent, and respectful manner. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection supervisory authority or regulatory body under your applicable jurisdiction.
Now that you know exactly how q678 protects your privacy, it is time to enjoy the platform with confidence. Cricket betting, live casino, and slots — all in PKR, all on one secure platform. For players aged 21 and above only.